Subscription & Refund Policy

Interim version — in effect while review by a licensed Texas attorney completes. Prepared with AI assistance; updates will be posted here. Questions: legal@tidbix.com

Version: 0.3 (interim) · Effective date: July 19, 2026 · Tidbix LLC · legal@tidbix.com Part of the Terms of Service (§7).

Forage is currently free — no paid plans are offered today. This interim policy describes how paid subscriptions will work if and when they launch; bracketed terms (price, tier names, trial mechanics) will be set at that time and disclosed at checkout before any purchase. Prepared with AI assistance; under attorney review.

1. What's sold

Forage offers an auto-renewing subscription: [TIER NAME] at [$X.XX]/month or [$XX.XX]/year, purchased on the web and billed by Stripe. [Free tier description / free-trial terms — if a trial exists: length, what happens at expiry, and the pre-expiry reminder email.]

Purchases are web-only. Forage does not currently offer in-app purchases through Apple or Google; if that changes, store purchases will be refunded through the store's own process and this policy will be updated first.

2. Auto-renewal — the disclosure that matters

Your subscription renews automatically at the end of each billing period at the then-current price, until you cancel.

Before you buy, the checkout screen shows the full price, the billing cadence, and that it auto-renews, and asks you to affirmatively consent to those renewal terms (not just the Terms of Service generally).

For annual plans we email a renewal reminder [30] days before each renewal, with a cancellation link.

Price changes take effect at your next renewal and only after at least 30 days' notice (Terms §7.2).

3. How to cancel (simple, online, no phone call)

Cancel any time in Settings → Subscription → Cancel, or via the link in any receipt or reminder email. Cancellation takes effect at the end of the current billing period; you keep access until then. We do not require calls, chats, or retention flows to cancel — at most one clearly skippable "are you sure" screen.

4. Refunds

First purchase, 14-day guarantee: if this is your first subscription purchase and you request it within 14 days, we refund it in full — email legal@tidbix.com or use Settings → Subscription.

Renewals: cancel before the renewal date to avoid the charge. Renewal charges are otherwise non-refundable except (a) where required by law, (b) duplicate or erroneous charges, or (c) extended Service outage (see Terms §16.3 for discontinuation pro-rata refunds).

How refunds arrive: to your original payment method via Stripe, typically within 5–10 business days.

Store purchases (future): if in-app purchases ever launch, Apple/Google handle those refunds under their processes; web/Stripe purchases remain refunded by Tidbix directly.

5. Failed payments and taxes

If a renewal payment fails we retry per Stripe's schedule and notify you; access pauses (not deletes — your data is untouched) until payment succeeds or you cancel. Prices [include/exclude] applicable taxes; where we must collect tax, it is shown at checkout.

6. Contact

Billing questions: legal@tidbix.com. This policy changes only with the notice described in Terms §17.